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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liz Smith

Liz Smith

July 2, 2026

5  out of  5
rating by Liz Smith
"Jill is so responsive, patient, and thorough! She took the time to help me make the best, most comfortable decisions for my family. As a former insurance professional and as a client, I've been truly pleased."
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chad chesley

July 2, 2026

5  out of  5
rating by chad chesley
"Great to work with!"
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Julia Gaffney

June 29, 2026

5  out of  5
rating by Julia Gaffney
"My husband and I moved here from out of state eight years ago, and transferring all of our insurance policies was quick and hassle-free. Jill and her team made the entire process easy and have always been friendly, helpful, and responsive whenever we’ve needed them. We highly recommend Jill’s State Farm office to anyone looking for excellent customer service and reliable insurance support."
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Steven Bagley

June 5, 2026

5  out of  5
rating by Steven Bagley
"Jill and her team are highly responsive. On multiple occasions, they have gone above and beyond to ensure I remain compliant with State Farm’s Benefits and Customer Savings programs.
Pleasant, professional, and ethical, you can’t go wrong with Jill and her staff.

SVB"
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Len Galante

June 4, 2026

5  out of  5
rating by Len Galante
"My family has been with Jill Gibson and her staff for over 30 years. They have taken great care of us and are always willing to answer our questions and help us protect many of the important things in our lives. We really enjoy working with them too! We highly recommend them! Likewise, SF is our primary insurance company, which has helped us many times through life’s challenges!"
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Olivia Bailey

June 3, 2026

5  out of  5
rating by Olivia Bailey
"Very professional, responsive, friendly!"
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Brian O'Connell

May 22, 2026

5  out of  5
rating by Brian O'Connell
"We just switched our auto policy to State Farm. Jill Gibson and Amy Whitley were incredible to deal with. Prompt with getting a quote back and very caring people. Jill helped my Father in-law for years and he always enjoyed working with her."
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Harvey Gold

May 21, 2026

5  out of  5
rating by Harvey Gold
"Highly professional, always available, a pleasure to do business with Jill Gibson Insurance."
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Omar Scott

April 23, 2026

5  out of  5
rating by Omar Scott
"I feel like I made the best decision switching to State Farm. Jill and her staff are always checking in and readily available anytime I need anything. 10/10 recommend!"
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Donna Wapner

April 21, 2026

5  out of  5
rating by Donna Wapner
"Kezia and Amy have gone out of their way to help me."
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David Martin

April 20, 2026

5  out of  5
rating by David Martin
"Very prompt in returning my phone message. Was able to answer my question and make a suggestion. Thank you!!"
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Harriet McCarter

April 18, 2026

5  out of  5
rating by Harriet McCarter
"I have been a very satisfied State Farm client for over 30 years and I've been with Jill Gibson's office for the past 7. They have always been so responsive and have consistently helped me find ways to find the best insurance options to meet my needs without ever leaving me underinsured. Jill and her group are extremely knowledgeable and will always take the time to answer your questions and give you as much information as you need. I can't say enough good things about Jill Gibson's State Farm office and I highly recommend them."
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Crystina Seavert

April 14, 2026

1  out of  5
rating by Crystina Seavert
"Unfortunately, I had a deeply unsettling experience with Jill and her office. I was enrolled in their "Drive Safe & Save" tracking program without any verbal or written disclosure about how it would affect my policy, which we paid six-months in full. When I discovered this and asked for help, the agency refused to admit any error.

It's not about the extra $25 they billed me for; it's about their failure to provide the most basic information on how my policy works. Furthermore they designated my vehicle incorrectly, which costed us more unnecessarily from the start.

We have our home insurance and my fiancé's plan with them, and are still treated in a meaningless manner. Instead of an apology for the lack of communication, I was met with gaslighting by being told that the information was provided, when it clearly was not. If you are looking for an agent who will explain your policy and take accountability for her team, do not go here. They will opt you into surveillance programs by default and then try to make you feel unreasonable for wanting basic transparency.

I understand why they did it, but they keep explaining it to me like a child when I am stating that it was unethical."
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Virgil Steele

April 9, 2026

5  out of  5
rating by Virgil Steele
"Have been with State Farm for all of my insurance for 40 years and with Jill Gibson for the last 10 or so. The whole team is prompt, professional and personable all the time. Like a good neighbor......"
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Heather Leslie

March 30, 2026

5  out of  5
rating by Heather Leslie
"I truly love working with Jill Gibson State Farm- Kezia has been so helpful with updating our policy to add our teenage son. She is responsive with emails and always ready to help me when I call. Thanks so much!"
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Shawn Perkins

March 26, 2026

5  out of  5
rating by Shawn Perkins
"I called to cancel my home insurance
She was very nice an helpful"
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T TAL

March 26, 2026

5  out of  5
rating by T TAL
"I always get great service here with answers to any questions I have. Recently purchased new car and Kezia to care of updating cars on policy while I was still in the dealership, along with updated premium quote"
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Larry Tyree

March 24, 2026

5  out of  5
rating by Larry Tyree
"Pleasant and professioal"
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Marc Gagnon

March 18, 2026

5  out of  5
rating by Marc Gagnon
"Always so helpful!"
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Randy Smith

March 16, 2026

5  out of  5
rating by Randy Smith
"Always answer my questions and my needs very quickly"
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Sichoma Bell

March 13, 2026

5  out of  5
rating by Sichoma Bell
"Very sweet and very professional"
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Jason Bestimt

March 10, 2026

5  out of  5
rating by Jason Bestimt
"We've been using Jill Gibson for years and they have always given outstanding service"
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Matthew Eason

March 9, 2026

5  out of  5
rating by Matthew Eason
"The Jill Gibson team has always been super friendly and helpful with all of our insurance needs. Highly recommend for anyone looking for an insurance agent!"
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Turquoise Grillo

March 4, 2026

5  out of  5
rating by Turquoise Grillo
"We’ve been working with Jill Gibson’s office for years, and they’re a fantastic insurance partner to have."
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James Fish

February 27, 2026

5  out of  5
rating by James Fish
"Jill Gibson's staff has always been polite and helpful. I have two policies and they keep me informed. Recently got a discount on my Auto!"