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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawn Perkins

March 26, 2026

5  out of  5
rating by Shawn Perkins
"I called to cancel my home insurance She was very nice an helpful"
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T TAL

March 26, 2026

5  out of  5
rating by T TAL
"I always get great service here with answers to any questions I have. Recently purchased new car and Kezia to care of updating cars on policy while I was still in the dealership, along with updated premium quote"
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that Kezia was able to assist you promptly with updating your policy while you were at the dealership. Providing great service and clear answers to your questions is our priority, and we're glad to know we met your expectations. Your feedback is greatly appreciated."
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Larry Tyree

March 24, 2026

5  out of  5
rating by Larry Tyree
"Pleasant and professioal"
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Marc Gagnon

March 18, 2026

5  out of  5
rating by Marc Gagnon
"Always so helpful!"
We responded:
"Thank you, Marc, for your kind words and the perfect rating! It's wonderful to hear that you find our service helpful. We're committed to providing the best support possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please feel free to reach out."
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Randy Smith

March 16, 2026

5  out of  5
rating by Randy Smith
"Always answer my questions and my needs very quickly"
We responded:
"Thank you, Randy, for sharing your positive experience. It's great to hear that your questions and needs are being addressed promptly. Your feedback is truly appreciated and motivates us to continue providing excellent service."
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Sichoma Bell

March 13, 2026

5  out of  5
rating by Sichoma Bell
"Very sweet and very professional"
We responded:
"Thank you, Sichoma, for your kind words and the perfect rating. It's wonderful to hear that you found our service both sweet and professional. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jason Bestimt

March 10, 2026

5  out of  5
rating by Jason Bestimt
"We've been using Jill Gibson for years and they have always given outstanding service"
We responded:
"Thank you, Jason, for sharing your experience. It's wonderful to hear that you've consistently received outstanding service over the years. Your trust and satisfaction mean a lot, and we're committed to maintaining the high level of service you expect."
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Matthew Eason

March 9, 2026

5  out of  5
rating by Matthew Eason
"The Jill Gibson team has always been super friendly and helpful with all of our insurance needs. Highly recommend for anyone looking for an insurance agent!"
We responded:
"Thank you, Matthew, for sharing your positive experience with our team. We're delighted to hear that our friendly and helpful service has met your insurance needs. Your recommendation means a lot to us, and we're grateful for your trust. If there's anything more we can do for you, please let us know."
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Turquoise Grillo

March 4, 2026

5  out of  5
rating by Turquoise Grillo
"We’ve been working with Jill Gibson’s office for years, and they’re a fantastic insurance partner to have."
We responded:
"Thank you, Turquoise, for your kind words and for being a valued part of our community over the years. It's wonderful to hear that our team has been able to meet your expectations and serve as a reliable insurance partner. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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James Fish

February 27, 2026

5  out of  5
rating by James Fish
"Jill Gibson's staff has always been polite and helpful. I have two policies and they keep me informed. Recently got a discount on my Auto!"
We responded:
"Thank you, James, for sharing your positive experience with us. It's wonderful to hear that our team has been polite and helpful, and that you're benefiting from the discount on your auto policy. Keeping you informed and ensuring you have the best service possible is our priority. We appreciate your trust in us for your insurance needs."
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William REGER

February 24, 2026

5  out of  5
rating by William REGER
"My wife and I found the review experience to be helpful and informative. We were able to discover a weakness in the policy and upgrade it to cover our needs in a more complete and current manner without breaking the bank."
We responded:
"Thank you, William, for sharing your experience. It's great to hear that the review process was both helpful and informative for you and your wife. We're pleased that you were able to identify and address a gap in your policy, ensuring it meets your needs effectively and affordably. Your feedback is invaluable, and we're here to assist you with any future insurance needs."
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Bob Muzzi

February 23, 2026

5  out of  5
rating by Bob Muzzi
"Very helpful and courteous"
We responded:
"Thank you, Bob, for sharing your positive experience. It's wonderful to hear that you found our service helpful and courteous. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Karen Free

February 19, 2026

5  out of  5
rating by Karen Free
"My husband and I have known Ms. Gibson for a long time, as well as being a client of her's. She and her staff are professional, knowledgeble, and there for you when you need them. They are always responsive and caring. Yes, you are definitely in "good hands." I recommend them highly!!!!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that you and your husband have felt supported and well taken care of by our team. We truly appreciate your recommendation and are grateful for your trust in our services. Your feedback motivates us to continue providing the best possible service."
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Alexander Carnevale

February 17, 2026

5  out of  5
rating by Alexander Carnevale
"good exchange, appreciate the response and conversation."
We responded:
"Thank you, Alexander, for sharing your positive experience with us. We're glad to hear that you appreciated the response and conversation. Your feedback is valuable, and we're pleased to have met your expectations. If there's anything else we can assist you with, please feel free to reach out."
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Cedrix Bernard

February 17, 2026

5  out of  5
rating by Cedrix Bernard
"Jill and her team are amazing. I move to NC about 6 years ago I was referred to her i have never looked into any other agents. Jill and her team will get you the best deal possible."
We responded:
"Thank you so much for your kind words and for sharing your experience. It's wonderful to hear that you've been satisfied with our service over the years. We're committed to providing the best possible deals and support, and it's great to know that we've met your expectations. Your trust and loyalty mean a lot to us."
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Meredith Ford

February 13, 2026

5  out of  5
rating by Meredith Ford
"Great customer service and very helpful with insurance needs and process."
We responded:
"Thank you, Meredith, for sharing your positive experience. It's wonderful to hear that you found our customer service great and that we could assist you with your insurance needs and process. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Andrew Hughes

February 10, 2026

5  out of  5
rating by Andrew Hughes
"All staff were incredibly helpful as well as personable. 10/10"
We responded:
"Thank you, Andrew, for your wonderful feedback! It's fantastic to hear that our team was both helpful and personable during your experience. Your 10/10 rating means a lot to us, and we're glad we could meet your expectations. We look forward to continuing to serve your business insurance needs."
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Michael Harris

February 9, 2026

5  out of  5
rating by Michael Harris
"Assistance was courteous, helpful, friendly, and professional"
We responded:
"Thank you, Michael, for sharing your positive experience. It's wonderful to hear that you found the assistance courteous, helpful, friendly, and professional. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Eva Mancil

February 3, 2026

5  out of  5
rating by Eva Mancil
"Jill and team are amazing! They are quick to respond and have always delivered the best rates for property and vehicle insurance. We love working with them and highly recommend."
We responded:
"Thank you, Eva, for sharing your wonderful experience with the team. It's fantastic to hear that their quick response and competitive rates have met your needs for property and vehicle insurance. Your recommendation means a lot, and we're delighted to have you as a valued customer."
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Ms New York

February 2, 2026

5  out of  5
rating by Ms New York
"Jill Gibson State Farm Insurance Agency has been my Agent for years. They are professional, patient, honest, very helpful and communicative. If I have questions or need help with my account they are willing to go the extra mile to help. Would I recommend this Agency? Yes."
We responded:
"Thank you for sharing your experience with Jill Gibson State Farm Insurance Agency. It's wonderful to hear that our team has consistently met your expectations with professionalism, patience, and honesty. We're glad to know that our efforts to be helpful and communicative have made a positive impact on your experience. Your recommendation means a lot to us, and we look forward to continuing to serve you."
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D Williams

January 31, 2026

5  out of  5
rating by D Williams
"The staff in Jill Gibson's office are very efficient and a pleasure to work with."
We responded:
"Thank you for sharing your positive experience with our team. We're delighted to hear that you find our staff efficient and a pleasure to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Neva Blackwell

January 30, 2026

5  out of  5
rating by Neva Blackwell
"Kezia was so helpful and delightful to work with. She answered all of my questions and handled our business expeditiously."
We responded:
"Thank you, Neva, for sharing your positive experience with Kezia. It's wonderful to hear that she was able to assist you effectively and make the process smooth. Your feedback is greatly appreciated and will be shared with the team. We're glad to have been able to meet your needs efficiently."
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Jada Morgan

January 30, 2026

5  out of  5
rating by Jada Morgan
"Kezia is the kindest and most professional person I’ve had help me with insurance questions. Definitely talk to her if you ever need anything!"
We responded:
"Thank you so much for sharing your experience, Jada. It's wonderful to hear that Kezia provided you with such kind and professional assistance. We truly appreciate your feedback and are delighted to know she was able to help with your insurance questions. Your support means a lot to us!"
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Rose Hepburn

January 19, 2026

5  out of  5
rating by Rose Hepburn
"My recent phone call resulted in an immediate response to my problem. The agent was friendly and extremely helpful!"
We responded:
"Thank you, Rose, for sharing your experience. It's wonderful to hear that your issue was addressed promptly and that you found the agent friendly and helpful. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Surendra Palaparthi

January 12, 2026

5  out of  5
rating by Surendra Palaparthi
"I am happy with the service I receive from Jill office. Thank you!"
We responded:
"Thank you for sharing your positive experience with our office. It's wonderful to hear that you are happy with the service. Your feedback is greatly appreciated and motivates us to continue providing excellent support."