State Farm® Insurance Agent Jill Gibson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Liz Smith
July 2, 2026
"Jill is so responsive, patient, and thorough! She took the time to help me make the best, most comfortable decisions for my family. As a former insurance professional and as a client, I've been truly pleased."
chad chesley
July 2, 2026
"Great to work with!"
Julia Gaffney
June 29, 2026
"My husband and I moved here from out of state eight years ago, and transferring all of our insurance policies was quick and hassle-free. Jill and her team made the entire process easy and have always been friendly, helpful, and responsive whenever we’ve needed them. We highly recommend Jill’s State Farm office to anyone looking for excellent customer service and reliable insurance support."
Steven Bagley
June 5, 2026
"Jill and her team are highly responsive. On multiple occasions, they have gone above and beyond to ensure I remain compliant with State Farm’s Benefits and Customer Savings programs.
Pleasant, professional, and ethical, you can’t go wrong with Jill and her staff.
SVB"
Len Galante
June 4, 2026
"My family has been with Jill Gibson and her staff for over 30 years. They have taken great care of us and are always willing to answer our questions and help us protect many of the important things in our lives. We really enjoy working with them too! We highly recommend them! Likewise, SF is our primary insurance company, which has helped us many times through life’s challenges!"
Olivia Bailey
June 3, 2026
"Very professional, responsive, friendly!"
Brian O'Connell
May 22, 2026
"We just switched our auto policy to State Farm. Jill Gibson and Amy Whitley were incredible to deal with. Prompt with getting a quote back and very caring people. Jill helped my Father in-law for years and he always enjoyed working with her."
Harvey Gold
May 21, 2026
"Highly professional, always available, a pleasure to do business with Jill Gibson Insurance."
Omar Scott
April 23, 2026
"I feel like I made the best decision switching to State Farm. Jill and her staff are always checking in and readily available anytime I need anything. 10/10 recommend!"
Donna Wapner
April 21, 2026
"Kezia and Amy have gone out of their way to help me."
David Martin
April 20, 2026
"Very prompt in returning my phone message. Was able to answer my question and make a suggestion. Thank you!!"
Harriet McCarter
April 18, 2026
"I have been a very satisfied State Farm client for over 30 years and I've been with Jill Gibson's office for the past 7. They have always been so responsive and have consistently helped me find ways to find the best insurance options to meet my needs without ever leaving me underinsured. Jill and her group are extremely knowledgeable and will always take the time to answer your questions and give you as much information as you need. I can't say enough good things about Jill Gibson's State Farm office and I highly recommend them."
Crystina Seavert
April 14, 2026
"Unfortunately, I had a deeply unsettling experience with Jill and her office. I was enrolled in their "Drive Safe & Save" tracking program without any verbal or written disclosure about how it would affect my policy, which we paid six-months in full. When I discovered this and asked for help, the agency refused to admit any error.
It's not about the extra $25 they billed me for; it's about their failure to provide the most basic information on how my policy works. Furthermore they designated my vehicle incorrectly, which costed us more unnecessarily from the start.
We have our home insurance and my fiancé's plan with them, and are still treated in a meaningless manner. Instead of an apology for the lack of communication, I was met with gaslighting by being told that the information was provided, when it clearly was not. If you are looking for an agent who will explain your policy and take accountability for her team, do not go here. They will opt you into surveillance programs by default and then try to make you feel unreasonable for wanting basic transparency.
I understand why they did it, but they keep explaining it to me like a child when I am stating that it was unethical."
Virgil Steele
April 9, 2026
"Have been with State Farm for all of my insurance for 40 years and with Jill Gibson for the last 10 or so. The whole team is prompt, professional and personable all the time. Like a good neighbor......"
Heather Leslie
March 30, 2026
"I truly love working with Jill Gibson State Farm- Kezia has been so helpful with updating our policy to add our teenage son. She is responsive with emails and always ready to help me when I call. Thanks so much!"
Shawn Perkins
March 26, 2026
"I called to cancel my home insurance
She was very nice an helpful"
T TAL
March 26, 2026
"I always get great service here with answers to any questions I have. Recently purchased new car and Kezia to care of updating cars on policy while I was still in the dealership, along with updated premium quote"
Larry Tyree
March 24, 2026
"Pleasant and professioal"
Marc Gagnon
March 18, 2026
"Always so helpful!"
Randy Smith
March 16, 2026
"Always answer my questions and my needs very quickly"
Sichoma Bell
March 13, 2026
"Very sweet and very professional"
Jason Bestimt
March 10, 2026
"We've been using Jill Gibson for years and they have always given outstanding service"
Matthew Eason
March 9, 2026
"The Jill Gibson team has always been super friendly and helpful with all of our insurance needs. Highly recommend for anyone looking for an insurance agent!"
Turquoise Grillo
March 4, 2026
"We’ve been working with Jill Gibson’s office for years, and they’re a fantastic insurance partner to have."
James Fish
February 27, 2026
"Jill Gibson's staff has always been polite and helpful. I have two policies and they keep me informed. Recently got a discount on my Auto!"